Job Details

Administrative Assistant I

Student Services is recruiting for one full time Administrative Assistant I to provide support for Advising, Counseling, & Support Services. Under the primary guidance and supervision of the Director of Advising, this position provides administrative and operational support through a shared model concept for multiple directors within the Division of Student Services. This position serves as a primary point of contact for students, staff, and visitors by managing communications, coordinating departmental activities, overseeing student workers, and supporting daily office operations. The role requires strong organizational, customer service, and multitasking skills to effectively prioritize responsibilities across multiple student services departments while ensuring efficient and professional service delivery.

This position is benefits eligible. For more information on Victoria College's excellent benefits package, click the benefits tab.

About Our Institution

Victoria College (VC) is a vital public community college located in Victoria, Texas and has been a respected community partner in the Crossroads region since 1925 and continues to offer quality, affordable educational opportunities to help our students achieve their dreams. VC offers a variety of high-quality associate's degrees and transfer programs, preparing students for success in their chosen fields. The college fosters a close-knit community, serving approximately 7,100 students across diverse backgrounds and learning styles, including full-time, part-time, online, veterans, and adult learners. VC features five academic divisions:

1. Academic Support & Student Success
2. Allied Health
3. Career & Technical Education
4. Arts, Humanities, & Social Sciences
5. Science, Mathematics, Engineering, & Physical Education

Additionally, VC offers various programs through the Academy of Lifelong Learning, catering to the educational needs of the community.

Living in the Area

Victoria, a charming city with a population of around 67,000, provides a welcoming and affordable environment. Residents enjoy a variety of benefits, including diverse culinary experiences, a rich cultural scene with museums and art galleries, and ample opportunities for outdoor recreation. Victoria boasts over 50 parks and green spaces, including Riverside Park and Spring Creek Greenway, offering scenic walking and biking trails. The city is well-connected with regional transportation networks, including Victoria Regional Airport and multiple bus services. Victoria's cost of living is significantly lower than the national average, making it an attractive option for students and families alike.

Duties & Responsibilities

1. Respond to departmental phone calls and email inquiries in a professional and timely manner.
2. Assist with the hiring, training, and supervision of student workers assigned to multiple core Student Service units (to be determined by primary supervisory)
3. Serve as a primary point of contact for students, staff, and visitors by addressing general questions and directing inquiries appropriately.
4. Monitor and manage departmental email accounts, ensuring timely responses and proper routing of communications.
5. Review, prioritize, and distribute incoming departmental correspondence to appropriate staff members.
6. Coordinate and schedule individual and group campus tours, including room reservations and logistical arrangements.
7. Procure office supplies, materials, and promotional items to support departmental initiatives and events.
8. Schedule, organize, and participate in departmental meetings and related activities.
9. Other duties as assigned by primary supervisor

Qualifications

• High school diploma required, Associate degree preferred
• Two years administrative assistant experience required
• English proficiency, Spanish preferred
• Demonstrate excellent written and oral communication skills
• Friendly and professional attitude and good interpersonal skills
• Experience in working with diverse populations
• Clear understanding of the mission of community colleges
• Strong organizational skills and ability to establish and meet timelines
• Team player who is dependable, punctual, organized, and detail oriented
• Ability to work with little supervision and to exercise independent judgment and discretion
• Ability to work nights and weekends
• Proficiency with Microsoft Word, Excel, Outlook and PowerPoint

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle controls, keypads, etc. Will be required to sit and reach with hands and arms as well as, sit, stand and walk. The employee must frequently lift and/or move up to 50 pounds while loading event supplies, booth equipment, office supplies and paper. Specific vision abilities required include close vision, some color vision, and the ability to adjust focus from documents to computer screen. Hearing light to moderate sound is required by this job. The noise level in the work environment is usually moderate.

Benefits

The following benefits apply to all full-time positions scheduled to work 30 hours or more each week. These full-time positions are also eligible to participate in our TRS retirement plan. Victoria College offers an excellent benefit package for eligible employees that includes group insurance as well as a generous amount of paid time off:

Group Insurance Health insurance

• Full-time employees: 100% VC paid; employee pays 50% for dependents
• Coverage for the new employee/dependents is effective on the 1st of the month following a 60-day waiting period

Optional benefits – available at group rates

• Coverage for the new employee/dependents is effective on the 1st of the month following hire date
• Flexible Spending Accounts – health and dependent care
• Dental
• Vision
• Term Life
• Short and long-term disability
• Accidental death & dismemberment
• As an added benefit, Victoria College issues a credit of up to $30 each month to full-time employees to help offset the cost of premiums

Supplemental benefits – offered through Globe Life

• Retirement Participation in the Teacher Retirement System is mandatory (ORP option for eligible employees)
• Currently, the employee contribution is 8.25%. The state and Victoria College, together, contribute 8.25%
• Social security is deducted each pay period
• Payroll deduction for 403-b and 457 deferred compensation plans are available

Other Benefits

• Workers compensation insurance
• Direct payroll deposit
• Tuition waiver for benefits eligible employees and their dependents through age 25
• Use of the Sports Center which includes treadmills, rowing machines, exercise classes, etc.
• Technology training

Paid Time Off

• Vacation for eligible employees (does not apply to faculty positions). Effective 90 days after start date
• Full-time employees: 80 hours up to 10 years of service then 120 hours for 10+ years of service
• Sick leave
• Full-time employees: accrues at 8 hours each month
• Developmental and professional leave
• One week at Thanksgiving
• Two weeks for Winter Break
• One week for Spring Break
• Regular holidays
• Labor Day
• Martin Luther King, Jr. Day
• Good Friday
• Memorial Day
• Juneteenth
• Independence Day

Note: Applicants who travel over 200 miles round trip will be reimbursed up to $500 for travel expenses according to the travel reimbursement procedure. However, applicants who decline employment offers will not be reimbursed. Travel reimbursements are not processed until after all interviews have concluded and an offer of employment has been extended to and accepted by the candidate selected for hire.